Tai Skyline Houses

Self Catering Accommodation In Glyncorrwg
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Browse: Home » Tai Skyline Houses - Latest News » Good Reviews (ish) – But we fixed it!
24 Jan

Good Reviews (ish) – But we fixed it! | Tai Skyline Houses, Self-Catering in Glyncorrwg

mike O 24 Jan Respond

Latest News From Our MTB Self-Catering Accommodation in Glyncorrwg.

In This Issue:

  • How we handle feedback.
  • Availability Update.

SOME NICE FEEDBACK

We’ve had some great reviews lately – and that’s good news.  But before we let it go to our heads, we’ve also had a few complaints.

Blank blue speech bubble

So what have we done about it?

YOU SAID

The Ovens can be a bit dirty  in both  Skyline Houses.

WE SAID

We’ve had them professionally cleaned

YOU SAID

The instructions for making cash payments are not always easy to find and could be missed.

WE SAID

You’re right and it nearly lead to an embarrassing situation where we couldn’t find the cash that some guests had left for us.

We’ve put a new procedure in place to remind you to look for and read all of this info before you even fully confirm your bookings.

Now you’ll be asked to sing on line to say that you know where everything goes.

YOU SAID

The place is in a terrible state and the disappointment ruined our holiday.  We insist on having all our money back!
Can you believe it?  They really said that about the place you all know and love.

WE SAID

We won’t tell you what we said in reply – in order to keep the blog clean and respectable 🙂

YOU SAID

Can we have a hot tub in the back yard?

WE HAD SAID Previously

Hang on a minute dudes – we’re good but not that good!

WE SAY – Now

We’ve looked into this and it may actually be possible.  Sort Of!

We’ve teamed up with a hot tub hire company nearby, so for special occasions – or any-time really, it may well be possible – if you’re prepared to pay of course.

More info to follow in 2 (weeks) blogs time.

HALF TERM HOLIDAYS IN OUR MTB SELF CATERING

Rumour has it there’s a wedding in Glyncorrwg over half term weekend.  There may well be a rush on for our houses once people realise that they can get good homely, self-catering at reasonable prices in the heart of the village.

People like planning ahead!  Are You?

Check out our diary here if you’re planning a trip.

Remember we have a flat annual pricing scheme so the holidays will cost you no more than a quite week in February.

Beat that!

Hope to see you all soon,

Mike and Gareth

Ty Skyline House, Glyncorrwg
00 44 +(0)1443 229330

00 44 +(0)7940 112098
bookings@skylinehouse.co.uk
http://www.skylinehouse.co.uk

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Filed under: Tai Skyline Houses - Latest News and Tagged: Afan Forest Park, coast and country, dogs, Glyncorrwg, Holiday, Mountain Biking, MTB, Rural Holidays, Self Catering, Special Offers, Trail Head, wedding accommodation
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07940 112098
01443 440299

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Glyncorrwg,
Afan Valley,
SA13 Wales

One of Europe's finest mountain biking venues Excellent walking country Great fishing

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